myautoIQ Scheduling gives dealers and customer direct access to more convenient on-demand scheduling, with integrated personalized marketing and maintenance recommendations, through the self-service customer app, dealer scheduling app or the dealer’s website. Appointment booking capability through Alexa coming soon (late 2018).
myautoIQ scheduling is made for the customers and ensures that scheduling appointment is easy, transparent and gives the same experience irrespective of how they book. Give customers the flexibility to choose how they want to schedule their appointments - self-service through your website, myautoIQ customer app or through Alexa voice assistant or call-in/manual bookings through the dealer, all having the same experience. Digital, easy to use interface designed by the new generation for flexibility and ease of use.
See your per order revenue go up, even before customer comes in for service! Help the customer pick what service they need and recommend offers which are personalized to the specific customer and car. Monetize manufacturer recommended maintenance by making customer and service advisor aware of what maintenance does the manufacturer recommend? Associate offers with OEM recommended maintenance to help customer pick the recommended maintenance then just the oil change!
With 40-50 million recalls happening last few years, optimal execution on recalls can see drive your service shop efficiency, revenue and profit increase! Leverage our self-service recall scheduling workflow, to maximize your recall revenue while keeping the flexibility of which days recalls can be planned.