360-degree customer view for customer engagement, loyalty
Car dealer service lane is an untapped goldmine, where customer experience and engagement can drive to a loyal customer base.
engageIQ enables service advisors to obtain an unprecedented glimpse of the customer and their vehicle, predict requirements and behavior, and deliver personalized upsell and cross-sell recommendations.
Intelligent service lane for changing service customer engagement and experience
Improve your service advisor efficiency and create time for customer engagement and identifying cross-sell and upsell opportunities via the pre-filling of orders, real-time chat, and monetizing digital vehicle inspection recommendations.
Self-Service power and convenience to the customer!
engageIQ customer self-service is an essential customer engagement, retention, and loyalty-building tool for your dealership. It is not a replica of the current dealership website but a personalized app and site for your customer that is focused on providing self-service, relevant information, and digital records. A car is a major, frequently used asset, and engageIQ self-service enables customers to be in touch with their car's information and needs. Your subscription enables you to start providing scheduling, digital records, direct customer messaging, personalized offers, and more without spending thousands of dollars. Key features include:
Personalized Marketing Solution For Service and F&I
engageIQ enables the creation of truly personalized offers for service, warranty, and prepaid maintenance, all through automated, guided, AI-driven self-service. engageIQ applies intelligence to dealer’s existing customer information and uses engine power to mine the equity of dealer customer data set for trade-in, service, and F&I offers, enabling dealers to send focused offers only to those customers who are likely to use them. myautoIQ solution comes with inbuilt access to all the external data needed for your marketing efforts and provides for automated offer delivery through email, postal, social channels, or customer app.